Question 1

How do I book a cab?

Accepted Answer

Enter your pickup, drop, date and time on the homepage, choose a vehicle and submit your request. You can also call or message us on WhatsApp.

Question 2

Is my booking confirmed straight away?

Accepted Answer

Your submission is a booking request. It becomes confirmed once our team confirms it, and you can follow its status under My Bookings.

Question 3

Is the fare fixed?

Accepted Answer

You see your fare before you book, and tolls are included in it. Parking, if any, is paid at actuals.

Question 4

Do I pay online?

Accepted Answer

You do not need to pay online to submit a request. Payment is arranged with our team.

Question 5

How do I cancel or change a booking?

Accepted Answer

Cancellations are handled over a phone call, and are possible only more than 4 hours before pickup.

Question 6

Where do you operate?

Accepted Answer

Across Madhya Pradesh and neighbouring states.

Question 7

How does a round trip work?

Accepted Answer

A round trip is a same-day return by default. If you need extra nights, tell us when booking; driver allowance and night charges then apply.

Question 8

Who will be driving?

Accepted Answer

Our own chauffeurs, employed and managed by us. We do not use independent drivers.

Question 9

Is there surge pricing?

Accepted Answer

No. Your fare is shown before you book, and it does not change with demand or traffic.

Question 10

Which cars do you have?

Accepted Answer

Our own electric Tata Nexon EVs, in our SUV category. Each seats 4 passengers.

Question 11

Do you provide airport transfers and outstation trips?

Accepted Answer

Yes. We do airport pickups and drops, local travel, and one-way and round trips across Madhya Pradesh and neighbouring states.

Question 12

Can I book on WhatsApp or by phone?

Accepted Answer

Yes. You can check your fare on the website, or call or message us on WhatsApp. You do not need to download an app.

Question 13

What is included in the fare?

Accepted Answer

The car and your chauffeur for the trip you booked, and all tolls on the way. Parking, if any, is paid at actuals.

Question 14

What if I travel more kilometres than included?

Accepted Answer

Each city-to-city fare includes the route distance plus 20 km (double that for a round trip). Kilometres beyond that are charged at ₹12/km. Parking, if incurred, is extra.

Question 15

How much luggage fits?

Accepted Answer

About 2 large bags, along with up to 4 passengers. If you have more luggage, tell us when you book.

Frequently asked questions